Costa Rica Travel Terms and Conditions

Policies

Cancellation and changes policy

For reservations from May 1st to November 30th:

If packaged tour is canceled,  in whole or in part, 30 days or more prior to traveler´s arrival to Costa Rica, a 30% charge will apply to the portion of the trip that was canceled.  There will be a 100% charge (of the portion of the trip that was canceled) if cancellation, in whole or in part, occurs within 29 or less days prior to traveler's arrival to Costa Rica. 
Itinerary changes:  If packaged tour is changed, in whole or in part, 30 days or more prior to traveler's arrival to Costa Rica, a 30% charge will apply to the portion of the trip that was changed.  There will be a 100% charge (on the portion of  the trip that was changed) if change (in whole or in part) occurs within 29 days or less prior to traveler's arrival to Costa Rica.  The traveler or travel agent can not request cancellations or changes once in Costa Rica.


There will be a 100% charge (of the portion of the trip that was canceled) if cancellation or changes, in whole or in part, occur at any time under traveler´s or travel agent  request.
Itinerary changes:  there will be a 100% charge (on the portion of the trip that was changed) if change (in whole or in part) occur at any time.

Cancellations and/or changes in any other way or timeline than as stated in this contract, will be charged at 100% and no refund will be applicable unless The Costa Rican Connection decides otherwise, in which case the guidelines for this new resolution shall be stated in writing.

The Costa Rican Connection reserves the right to cancel or change any reservation, which could affect the company in any way (libel/ economical loss, or any other) or by suppliers request.

Cancellations and/or changes must be stated in writing and to the attention of The Costa Rican Connection.

Payment Policy

Full payment is required upon approval of final tour.

Price

The traveler agrees to the price as indicated in this contract. All prices are final.

Insurance

We recommend that travelers purchase short-term travel insurance covering baggage loss, accident/life and trip cancellations. This is available through many travel agencies and through leading insurance companies.

Documentation

Citizens from countries all over the world need a valid passport.  It is the responsibility of all those traveling to obtain information and proper documentation.  The Costa Rican Connection acceopts no responsibility for changes in documetnation requirements or any departure or entry denials.  Passengers denied boarding for lack of documentation will receive  no refund.  Travelers should get information from a Costa Rican Consulate on proper documentation.

Schedule Changes and Delays

All travel itineraries are based on the best information available at the time of confirmation. Due to the nature of international travel changes to schedules and itineraries may be necessary and may also prevent some of the scheduled activities to be completed. No refunds can be given for such elimination. We do not accept economic and civil responsibilities for losses or accidental expenses due to changes or delays in airline or hotel overbooking, defaults, weather, strikes, war, riots, theft, acts of nature, vandalism, medical and hospitalization expenses or any other causes not within the power of The Costa Rican Connection. All such losses or expenses are the responsibility and are assumed by the traveler.

Responsability

All travel documents and vouchers by The Costa Rican Connection are subject to terms and conditions by the supplier. The traveler agrees that the responsibility of The Costa Rican Connection is only to make reservations for accommodations, activities and transport as indicated in this contract. The traveler agrees that The Costa Rican Connection, it’s agents, affiliates and employees, shall not be liable for any damages or losses incurred, or any other causes not within the power of The Costa Rican Connection. We do not accept economic and civil responsibilities for losses or accidental expenses due to hotel overbooking, defaults, weather, strikes, sickness, war, riots, theft, acts of nature, vandalism, medical hospitalization expenses or any other cause not within the power of The Costa Rican Connection. All such losses or expenses are within the responsibility and are assumed by the traveler. All participants expressly wave any and all rights which one might have against The Costa Rican Connection and its agents caused by the negligence of such persons in connection with foregoing. Under no circumstances is Costa Rican Connection to be construed as a carrier or common carrier under contract for safe passage of the traveler or for luggage and/or belongings. By enrolling in and tendering payment for any and all services participants agree to accept and agree to be bound by the terms and conditions on this contract. No other than an agent of The Costa Rican Connection, by document in writing, is authorized to waive or alter any condition with foregoing.

The Costa Rican Connection is not liable for the activities engaged in by a client in Costa Rica. All transportation, tourist attractions and activities are entered into of clients wishes and therefore the client assumes all risk of loss or bodily injury.